Sales Training

Secrets to Master Cold Calling

January 19, 20262 min read

Most sales reps think they're bad at cold calling.

No.

Their approach sucks.

Because here's what happens:

You dial. Gatekeeper answers.

You stumble. Apologize for their time.

You sound like every other salesperson.

Instant shutdown.

Or you get the decision maker.

You pitch too early.

They say "I'm not interested."

You fold. Hang up. Move to the next call.

That's not a cold calling problem. That's a preparation problem.

Here's the reality:

Cold calling works when you show up prepared, confident, and with the right tonality.

The issue? Most reps wing it. No warm-up. No default responses. No belief in what they're selling.

Same prospect. Different approach. Different outcome.

Real example:

In my 17 years, I made tens of thousands of cold calls.

Built a $190M+ sales org.

Closed at 60%.

Hit President's Club almost every single year.

How?

Three things:

1. Pre-call preparation

- Manage the territory between your ears

- Expect 3-5 nos BEFORE you dial

- Warm up your voice, run through objections 10 times

- Stand up (power pose = confident voice)

2. The right scripts

- Seeker Script: When you don't know the decision maker (gathers intel)

- Pitbull Script: When you do know them (80-90% bypass rate)

- 3-NO Framework: Default responses for ANY objection

3. PITA tonality

- Pace: Slow down on important points

- Inflection: Upward = question, downward = statement

- Tonality: Match their energy, then lead

- Attitude: Confident, not arrogant

The psychology:

Your prospect's default response = NO (even if they want it).

Your default response = Pattern interrupt + close for time.

"That's exactly why we need to meet. How's Thursday at 8?"

Confuses them. Buys you thinking time. Reframes the conversation.

Actions you can take today:

* Before your next cold call session: warm up your voice out loud 10 times

* Write down 3 default objection responses and memorize them

* Stand up when you dial (your physiology affects your voice)

* Expect nos—prime yourself for resistance before you start

* Use the Seeker Script: "Hi [Name], I'm hoping you can help me out." [PAUSE]

Goal:

Stop winging cold calls.

Start showing up prepared.

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